Telephony - A Long Way Since the Drums

Telephony is the older term for the technological field of communications that involves voice, fax or data between distance parties. These days, the term is interchangeable with telephone systems, the present one used all over the world in communicating with one another.

For more technical information, this could also be referred to as the operation of telephones and their systems with telephonic equipments being used. Today, this is also used as the computer hardware, software and network systems and performs functions done by other telephone equipments (VoIP).

Computer integration

When computer telephone integration (CTI) happened in the 80s, the progress of telephony Queensland services (and telecommunications) grew by leaps and bounds. With the control by the computers, sending and receiving voice, fax, and data became possible with directory services and caller ID as well.

CTI had been in use by large phone networks, and is used in dedicated call centers even with massive costs of equipments. With digitization, costs have been reduced as the system became technologically better. With ISDN, all data transport is done over telephone lines. (This is slowly superseded now by other services like the IP protocol.)

Business phones

Urban centers like Queensland still has the modern business phone systems in existence today, working fine and moving up on the strength of its own innovations and developments. The phones are cabled and wired the traditional way, but are open to system upgrades whichever level the clients want it.

Business phones are still the prime mover of businesses (and residential) communications at the moment. The new innovations include automated attendant systems, voice mails, voice and data exchanges and more.

The major phone systems companies provide some of the best state-of-the-art services to their company (and residential) clients in whatever area in communications, including call centers, and even providing Internet system like VoIP.

Internet telephony

Today’s developments in the Internet had seen the growth of video as a very potent means of communications. First began as a for-showing-purposes only (mainly on YouTube), video became part of the telephone system when the technology developed and a person-to-person communication in real time was made possible.

Today, video real-time communications are expanded into video conferencing. Participants are more than two people talking with one another in the group, each one coming from or are located in different places in the world.

Internet phone infrastructure

There is now the so-called Internet telephone system using the infrastructure of the Internet rather than the traditional infrastructure of telephone companies in the exchange of spoken words or other information or data, including video.

With the access of the Internet now at local phone rates, international calls or other long-distance calls became less expensive than calls using traditional phone arrangements.

Some innovative advances and call refinements include the capability of making normal voice phone calls even if the person is around or not, through the Internet and using local prices for Internet services.

There would also be the capability of fax transmissions (also at low cost) through a gateway point on the Internet. There is also the ability of sending voice messages alongside text emails. Telephony Queensland has come a long way since we used drums in sending and receiving messages.